Legal Information

Company Information

Challo Tech is registered in Kenya with registration number PVT-GYU55Y8M. Our principal place of business is located at Nyangumi Street, Kilimani, Nairobi, Kenya.

Copyright Notice

All content, trademarks, service marks, trade names, logos, and icons are the property of Challo Tech or its content suppliers and protected by international copyright laws.

Third-Party Content and Intellectual Property

The news articles, technology information, and related content accessible through our app are provided by third-party sources and remain the intellectual property of their respective owners. Challo Tech does not claim ownership of such content and provides it solely for informational purposes. All trademarks, logos, and copyrighted materials displayed in the news and information sections belong to their respective owners. Challo Tech is not responsible for the accuracy, completeness, or reliability of third-party content.

Dispute Resolution

Any disputes arising from your use of our services shall be resolved through arbitration in accordance with the laws of Kenya. Both parties agree to waive the right to trial by jury.

Repair Warranty Policy

Challo Tech provides a standard 90-day warranty on all replaced parts during repair services unless otherwise specified. This warranty covers manufacturing defects and failures under normal use. The warranty does not cover damage from accidents, misuse, unauthorized modifications, or environmental conditions. To claim warranty service, contact our customer support with your repair order details.

Warranty Disclaimer

Warranty information is specific to each product and will be clearly expressed on the product page at the time of purchase. Different products may have different warranty terms, conditions, and coverage periods. Unless otherwise specified for a particular product, our products and services are provided "as is" without any general warranty. Challo Tech disclaims all warranties to the maximum extent permitted by law.

Export Control

Our products and services may be subject to export control laws. You agree to comply with all applicable international and national laws that apply to these products and services.

User License

Challo Tech grants you a limited, non-exclusive, non-transferable license to use our app and services for personal, non-commercial purposes in accordance with our terms and conditions.

Legal Compliance

You agree to use our app and services in compliance with all applicable laws and regulations. Challo Tech reserves the right to report any illegal activity to appropriate authorities.

Analytics and Data Anonymization

In our commitment to protect your privacy, all usage analytics data collected through our app is fully anonymized. We use PostHog analytics with enhanced privacy features including:

• IP address anonymization
• Disabled geolocation tracking
• Exclusion of device identifiers
• Conversion of specific IDs to general categories
• Price data grouped into ranges (e.g., "1000-5000" instead of exact figures)
• Quantities converted to descriptive ranges (e.g., "few" instead of exact numbers)
• Account ages categorized into time periods
• Device types generalized (e.g., "smartphone" rather than specific models)
• Status updates grouped into general categories

Personal data is never used for analytics purposes, and all usage statistics are aggregated in a way that prevents individual identification. This approach allows us to improve our services while maintaining the highest standards of data privacy.

Kenya Data Protection Act Compliance

Challo Tech complies with Kenya's Data Protection Act (2019). Our compliance measures include:

1. Lawful, fair, and transparent processing of personal data
2. Collection of data for specific, explicit, and legitimate purposes
3. Processing adequate, relevant, and limited data necessary for stated purposes
4. Maintaining accurate and up-to-date data
5. Implementing appropriate security measures to protect personal data
6. Honoring data subject rights as outlined in our Privacy Policy

Regulatory Compliance

We comply with the following Kenyan legislation and regulations:

• Data Protection Act (2019)
• Computer Misuse and Cybercrimes Act (2018)
• Consumer Protection Act (2012)
• Kenya Information and Communications Act (KICA)
• Central Bank of Kenya regulations for digital payment services